Privacy Policy
Last Updated: 30th September 2024
Cocoon Barter Global Pvt Ltd ("Company," "we," "us," or "our") values the privacy of our customers and users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information from users:
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Personal Information: When you make a purchase, register an account, or contact us, we may collect personally identifiable information such as your name, email address, phone number, shipping address, billing address, and payment details.
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Usage Data: We may collect non-personal data such as your IP address, browser type, pages visited, and time spent on the website to improve our services and user experience.
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Cookies: Our website uses cookies to track your browsing behavior, store your preferences, and personalize your experience. You may choose to disable cookies in your browser settings; however, this may affect the functionality of the website.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: To process transactions, manage shipping, and provide customer support related to your purchase.
- Communication: To send you updates, promotional offers, and important notifications related to your account or orders.
- Improvement of Services: To analyze user behavior, optimize website functionality, and develop new features or services.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Sharing and Disclosure
Cocoon Barter Global Pvt Ltd does not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share data with third-party service providers, such as payment processors, logistics partners, and IT support services, to facilitate transactions and improve our services.
- Legal Compliance: We may disclose your personal data if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.
4. Data Storage and Security
We are committed to safeguarding your personal information. We use commercially acceptable means and encryption technologies to protect your data against unauthorized access, disclosure, alteration, or destruction.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Security Measures: We implement a variety of physical, administrative, and technical security measures to ensure the confidentiality of your data.
5. User Rights
As a user, you have the following rights regarding your personal data:
- Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Withdraw Consent: You can withdraw your consent to our data collection and usage practices at any time, although this may limit your ability to use certain features or services.
To exercise any of these rights, please contact us at Chaircollectivecc@gmail.com
6. Changes to This Privacy Policy
Cocoon Barter Global Pvt Ltd reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the revised policy will take effect immediately.